Heybet88 Terms & Conditions

Heybet88 (referred to as "we", "the Platform", or "the Company") is an international-standard online gaming platform built for Bangladeshi players. These Terms and Conditions ("Terms") apply to the heybet88 website, mobile app, and all related services.

By accessing or using our platform, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree with any of the terms, please refrain from using our services.

Heybet88 reserves the right to update these Terms at any time. Continued use of the platform after changes are published will be considered acceptance of the revised Terms.

To use heybet88's services, you are required to create a personal account. You must provide accurate, complete, and up-to-date information at the time of registration.

• Each individual may create only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
• You are solely responsible for keeping your account password confidential. Any unauthorized access to your account must be reported to us immediately.
• As part of the identity verification (KYC) process, we may request a copy of your national ID card or passport.
• If you register with false information, we reserve the right to close the account at any time and the balance may be forfeited.
• Transferring or selling your account is strictly prohibited.

You must be 18 years of age or older to register and play at heybet88. We maintain a strict stance against underage gaming.

• During registration, you must confirm that you are 18 years of age or older.
• We may request valid identification to verify your age at any time. Your account may be temporarily suspended until verification is complete.
• If a user is found to be underage, the account will be closed immediately and any accumulated bonuses or winnings will be forfeited.
• Accessing our platform from a jurisdiction where online gaming is prohibited is entirely at your own risk.

Heybet88 offers fast and secure payment services via bKash, Nagad, and Rocket. All financial transactions are protected by SSL encryption.

• The minimum deposit amount is BDT 500. The maximum deposit limit may vary depending on the payment method.
• Your account must be fully verified before a withdrawal can be processed. No withdrawals will be handled without prior verification.
• Withdrawals are typically processed within 15 minutes to 24 hours. In some cases, verification may cause additional delays.
• Withdrawals must be made using the same method as the original deposit. Requests to withdraw via a different method may be declined.
• We reserve the right to suspend any transaction if money laundering or fraud is suspected, and we may notify the relevant authorities.
• Sending or receiving payments through third-party accounts is strictly prohibited.

Heybet88 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new players only and can be claimed once. Any attempt to claim the bonus through multiple accounts will result in both accounts being closed.
• Every bonus carries a wagering requirement (typically 30x to 50x). This condition must be met before any withdrawal can be made.
• Bonus funds can only be converted to withdrawable cash after the wagering requirements have been met.
• Claiming multiple bonuses from the same household or IP address is not permitted.
• Heybet88 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Promotional offers may be restricted to specific games or game categories.

All games and betting activities at heybet88 are governed by the rules of the respective international game providers. In the event of a dispute arising from a technical error, the game provider's decision shall be considered final.

• The minimum bet amount is BDT 10. The maximum bet amount is determined by the game and applicable promotions.
• The use of bots, automated software, or any fraudulent methods in betting activities is strictly prohibited.
• Heybet88 reserves the right to void any winnings obtained by exploiting a technical error.
• If you have a dispute regarding the outcome of any game, please contact our support team within 7 days.
• If a Sports Betting event is cancelled, your bet will be refunded.

Heybet88 is deeply committed to responsible gaming. We want every player to enjoy gaming as a form of entertainment, not as an addiction.

• Players can set their own deposit limits, bet limits, and session time limits.
• Using the self-exclusion option, you can temporarily suspend your account for anywhere between 24 hours and 5 years.
• If you are experiencing any issues related to gaming, please reach out to our support team.
• Visit our dedicated page to learn more about Responsible Gaming.

Heybet88 takes the privacy of your personal information very seriously. Full details of how we collect, use, and protect your data are outlined in our Privacy Policy.

• Your personal information is used solely for service delivery, identity verification, and fulfilling legal obligations.
• We never sell your personal information to third parties.
• Information is not shared with government agencies except where required by law.
• All data is secured with SSL 256-bit encryption.

Heybet88 reserves the right to suspend or close any account at any time without prior notice for the following reasons:

• Any breach of these Terms and Conditions occurs.
• Providing false or misleading information.
• Evidence of multiple accounts or bonus fraud is found.
• Evidence of the use of automated bots or fraudulent methods is found.
• If there is suspicion of money laundering or any other illegal activity.
• When applicable laws or regulations require the suspension of services.

Players may also request account closure at any time. Any valid balance will be returned once the verification process has been completed.

If a dispute or complaint arises, please contact our support team in the first instance. We aim to provide an initial response within 48 hours.

• To submit a complaint, contact our support team via live chat or email.
• Please clearly state the nature of the complaint, the date, the amount, and any relevant details.
• If you are not satisfied with the support team's resolution, you may appeal to our licensing authority.
• In any dispute, the system logs and records of heybet88 will be considered the authoritative reference.

Heybet88 reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify you via email or a platform notification.

Continued use of the platform after updated terms have been published will be considered acceptance of those changes. We recommend visiting this page regularly.

If you have any questions about these Terms and Conditions, please contact our support team. Our support team is available 24 hours a day, 7 days a week.

• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Email: [email protected]
• Support Hours: 24/7, with assistance available in Bengali.