Heybet88 Privacy Policy

Heybet88 (referred to as "we", "us", or "the Platform") is an international-standard online gaming platform built for Bangladeshi gamers. This Privacy Policy ("Policy") explains what personal information we collect from you when you use our website, mobile app, and related services — and how we use and protect it.

By accessing or using our platform, you are deemed to have accepted the terms set out in this Privacy Policy. We believe you should have full control over your personal information, and we work transparently toward that at all times.

The heybet88 Privacy Policy is built in line with international data protection standards. If you have any questions or concerns, our support team is available at any time.

We collect various types of information when you create an account and use our services. This information comes from three main sources: what you provide directly, what is collected automatically from your device, and what is verified through third parties.

We collect only the information that is necessary. Nothing more is requested.

Heybet88 uses your information only for specific, defined purposes. We never use your data for unrelated purposes without your consent.

• To assist with account creation, management, and identity verification.
• Securely processing deposits, withdrawals, and all other financial transactions.
• Delivering personalized gaming experiences and relevant promotional offers.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Analyzing gaming patterns and issuing alerts to promote responsible gaming.
• Responding to customer service inquiries and resolving complaints.
• To meet legal and regulatory obligations and conduct audit activities.
• Analyzing platform performance to improve functionality and fix bugs.
• To keep you informed of important updates and offers via email or push notification.

You can opt out of marketing communications at any time. Simply let our support team know and we will take care of it promptly.

Heybet88 never sells your personal information. However, in limited circumstances, data may be shared with trusted third parties:

• Payment Provider: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Game Software Provider: Minimum data required to operate games may be shared with international game providers.
• KYC Verification Service: A secure third-party verification platform is used for identity confirmation.
• Legal Authorities: Information may be disclosed to relevant authorities where required by court order or legal obligation.
• Auditors & Regulatory Bodies: Necessary information is shared to maintain our license and ensure compliance.

Heybet88 applies industry-leading security standards to protect your information. Our security infrastructure is continuously updated and monitored.

• All data transmissions are secured with SSL/TLS 256-bit encryption.
• Passwords are encrypted and stored using the bcrypt hashing algorithm and are never kept in plain text.
• Two-Factor Authentication (2FA) is available to keep your account secure.
• Our servers are hosted in internationally certified data centers with 24/7 security monitoring.
• Automatic account protection is triggered when a suspicious login or unusual activity is detected.
• Vulnerabilities are identified and addressed through regular penetration testing and third-party security audits.
• Firewall and DDoS protection safeguard the platform against cyber attacks.

While we make every effort to protect your data, no digital system is 100% breach-proof. In the event of any security incident, we will promptly notify affected users and take swift remedial action.

Heybet88 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage or clear cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Heybet88 respects your data rights. A full breakdown of those rights is provided below:

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 days. Please note that due to legal obligations, complete deletion of certain information may not always be possible.

Heybet88 retains your information only for as long as required to provide our services or meet legal obligations. Retention periods by data type are outlined below:

• Account Information: For the duration of account activity and for a minimum of 5 years after closure.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with legal obligations.
• KYC Documents: Retained for up to 5 years after account closure.
• Gaming Logs & Betting History: Retained for up to 3 years.
• Cookies & Browsing Data: Depending on the cookie type, retention ranges from 30 days to 1 year.
• Support Conversations: Retained for up to 2 years after resolution.

Once the retention period expires, we securely delete or anonymize your data so that no individual can be identified.

Heybet88 strictly prohibits registration and gaming by anyone under the age of 18. Protecting minors is one of our highest priorities.

• Age verification is mandatory at registration. ID documents may be requested in cases of doubt.
• If we become aware that a minor is using an account, it will be suspended immediately.
• Any information collected from a minor will be permanently deleted as quickly as possible.
• If you have any concerns, please contact our support team — we will act promptly.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Heybet88 reserves the right to update this Privacy Policy as needed. Changes may occur due to legal updates, the addition of new services, or security improvements.

• You will be notified in advance at your registered email address whenever significant changes are made.
• A notice of changes will be displayed upon logging in to the platform, and your consent will be requested.
• The "Last Updated" date at the top of the page will change with every update.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay informed of any updates or changes.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:

We are committed to responding to your privacy requests. Once your identity has been verified, we will fulfill all valid requests within 30 days.